£28,957
Customer Sales Advisor
We are recruiting for Customer Sales Advisors on a full time, permanent basis with immediate starts available for the right candidates.
Description
We are recruiting for Customer Sales Advisors on a full time, permanent basis with immediate starts available for the right candidates.
Working for an industry leader from their head office in Fareham, Hampshire you will be working in a pivotal role to secure and process orders over the phone.
The role of Sales Advisor involves the following main key tasks:
- Providing a high level of customer service over the telephone, all inbound calls
- Securing an order by converting a call into a confirmed order
- Upselling products/services wherever practicably possible
- Processing orders and bookings
- Taking payment details and processing the payment
- Dealing with customer enquiries and queries
- Various general office administration duties
- Supporting other members of the team.
Person Specification:
- Excellent telephone manner – remaining friendly, polite, and professional at all times.
- Great communication, interpersonal, and IT skills.
- Very good attention to detail to ensure accuracy of information, eg correct address, post code, contact name, contact numbers, and location details.
- Very good sales experience with knowledge and understanding of the sales process and upselling.
- Good organisation skills, with the ability to use own initiative.
- Hardworking and conscientious.
- Positive, motivated, and pro-active.
- Reliable, flexible, and adaptable.
- Ability to remain calm and patient when under pressure.
- Ability to work within a busy and fast-paced customer focused sales environment
Company benefits:
- Starting salary of £28,957
- 25 days holiday which increases to 27 after 5 years service, and 30 after 10 years service
- Workplace pension scheme
- Death in Service Life Cover after 1 year’s service
- Free uniform
- Free parking
Working hours are 9 hours each day, which includes an hour’s unpaid lunch break, on varying shift patterns between 7.00 am to 6.00 pm Monday to Friday, and Saturday mornings from 8.00 am to 12.00 pm on a rota basis (usually one in nine).
Interested? Email your CV to Emma at EM Recruiting TODAY!
To apply for this job email your details to emma@emrecruiting.co.uk.