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Customer Service Agent

£20824

Customer Service Agent

Our client based in Ripon is currently looking for a Customer Service Agent to join their team on a full time, permanent basis!

  • Ripon

Description

Our client based in Ripon is currently looking for a Customer Service Agent to join their team on a full time, permanent basis!

You will be working from as part of a fun and friendly environment in open plan offices, reporting into the Customer Service Manager, your duties will include:

  • Receive and promptly respond to Customer enquiries
  • Ensure all enquiries are effectively addressed
  • Clearly communicate information to customers
  • Forward incoming queries to relevant departments
  • Re-allocate & refund customers
  • Manage order verifications
  • Gather and respond to online reviews
  • Open and close diaries
  • Enhance customer service solutions

You will ideally have previous Customer Service experience within a telephony environment and will be confident with IT packages. This is an office-based position with on site parking available

Hours will be Monday – Friday 9am – 6pm with one hour lunch, salary will be £20,842

IMMEDIATE STARTS AVAILABLE!

To apply send your CV to Emma at EM Recruiting TODAY!

To apply for this job please visit emrecruiting.co.uk.