Digital Account Manager

Description

We are recruiting for a Digital Account Manager for our Leeds based client! This is an excellent opportunity to join a well-established and successful Branding and Placemaking agency!

With a personality-driven, measured and knowledgeable approach to client services they are looking for someone to inspire and get hands on with several top-tier accounts, offering experience and strategic guidance to the wider client services team. Account Managers aim to add value to their client relationships at all times. You are responsible for managing the day-to-day delivery of campaigns, ensuring that work is quoted for accurately, strategically correct, on brief, on time and on budget.

Job Description

• Work closely with the client to understand their business objectives and develop appropriate strategic solutions to meet them
• Brief internal departments and ensure work is delivered on brief, on time and on budget
• Responsible for managing costs and for billing clients – ensuring accounts deliver a profit to the agency
• Coordinate work commissioned by the client, ensuring that all parties, internal and external, know exactly what is required and what is happening at all stages in the project
• Seek ways to generate new business from within existing client accounts 

Key Responsibilities

• Promote and manage the day-to-day contact with clients in relation to existing and new business development
• Deliver excellent project management from brief to delivery across all channels
• Develop strong working relationships with clients, building trust and reassurance of delivery
• Work with and deliver on the requirements and requests of your line manager – In this case Directors of the business
• Explore and instigate ways to create new revenue streams across existing clients and drive referrals
• Responsible for managing, recording and reporting financial information incorporating a benchmark profitability percentage set out by the company
• Develop, manage and meet client budgets
• Present creative work to internal – and when required to – external audiences
• Plan photography and film shoots
• Responsible for maintaining accurate Briefcase [reporting software] entries including quotations, job management and time scheduling
• Develop working relationship across the group – Leeds, Manchester & London studios
• Reports to the Directors

Key Attributes

• Have will a proven track record in corporate client successes. Ideal sectors include real estate, property marketing, residential and/or commercial property marketing, placemaking and regeneration
• Work closely with industry insight to help inform new strategies and the continuous improvement of existing strategies
• A commitment to delivering excellent customer service
• An excellent communicator with the ability to influence at a senior level
• Strong project management skills with the ability to motivate and inspire others
• Commercially aware – a solid business acumen and financial management skills
• A touchstone for clients and the agency, both creatively and tactically
• Confident, passionate and innovative with an ability to remain calm and approachable under pressure
• A fresh, creative and ever-changing approach to problem-solving and making things happen
• Creative flair
• Exceptional attention to detail
• Proactive and reliable
• Be resilient and continuously use feedback to improve

This is a hybrid working role, 3 days in the office and 2 from home, hours are Monday – Thursday 9am – 5.30pm and Friday 9am – 4.30pm, our client is offering a salary of up to £35k for the right candidate!

Interested? Email your CV to Emma at EM Recruiting TODAY!