Office Administrator

Description

Our Wetherby based client is currently recruiting for an Office Administrator to join their team on a full time, permanent basis.

As Administrator you will provide support to the Sales & Marketing departments alongside day to day operations and running of the office.

RESPONSIBILITIES & DUTIES

• Accurately processing of customer orders and purchase orders, from order to remittance.
• Raising invoices and credit notes; Invoicing on the Sage system;
• Chasing historic invoices as well as ensuring timely payment of current invoices.
• Liaising with relevant contacts to ensure timely payment
• Shipment of orders via courier Customer Services
• Provide telephone and digital assistance to patients interested in the company products.
• Guide customers throughout the ordering process and offer technical support.
• Manage the device inventory and liaise with our manufacturing department to ensure that our stock levels are adequate to the needs of the local market
• Stock maintenance including organising import and export, stock level reporting
• Organising of travel & accommodation for both staff and customers to UK and International events
• Organisation and management of travel for attendees to Masterclass/educational events (both national and international)
• Marketing Events organiser for exhibitions & meetings
• Organisation and booking of congress events including transportation of exhibition stands and material, liaising with event administrator and Logistics Company and associated travel and accommodation
• Ensuring UK stock levels of marketing materials and listed, monitored and maintained.
• Work with the marketing team to help in the creation of marketing collateral.
• Record marketing expenses and create detailed reports. Accurately process and administrate customer quotations and contracts
• Liaising with hospital contacts regarding stock and purchase orders, raising quotations
• Minute taking
• Maintenance of marketing budget tracker (MS Exel)
• Maintenance of sales tracker (MS Exel)
• Diary management (MS Outlook & CRM)
• Expense Reporting (MS Exel)
• Proof reading documentation of a medical nature including medical papers and website material
• Organisation of team meetings
• New starter industry credential checking
• Post and stationary Maintenance contracts
• Liaising with appropriate site contact and engineers with regards to maintenance of medical device/company equipment
• Support Product Specialist with Sales Opportunities when needed
• E-mail campaigns
• Support the sales force by identifying and contacting potential leads using cold calling techniques delivered via email and telephone.
• HR admin support to UK and head Office in Italy
• CRM updates

QUALIFICATIONS & SKILLS

• Highly Proficient in MS Office with expertise in Microsoft Word, Microsoft Excel and Power Point
• High level of customer service
• Exceptional communication skills both written and verbal
• Superior organisation skills, with the ability to work to deadlines
• Sage experience preferred
• Excellent time management skills ensuring a high level of productivity
• Attention to detail and a high degree of accuracy
• Ability to work autonomously with minimum supervision
• Takes ownership for tasks
• Communicative at all levels
• Pro active approach

This is a full time role working 37.5 per week paying a salary of £24375!

Interested? Send your CV to Emma at EM Recruiting TODAY!