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Office Administrator


Office Administrator

Our Wetherby based client is currently recruiting for an Office Administrator to join their team on a full time, permanent basis.

  • Wetherby


Our Wetherby based client is currently recruiting for an Office Administrator to join their team on a full time, permanent basis.

As Administrator you will provide support to the Sales & Marketing departments alongside day to day operations and running of the office.


  • Accurately processing of customer orders and purchase orders, from order to remittance.
  • Raising invoices and credit notes; Invoicing on the Sage system;
  • Chasing historic invoices as well as ensuring timely payment of current invoices.
  • Liaising with relevant contacts to ensure timely payment
  • Shipment of orders via courier Customer Services
  • Provide telephone and digital assistance to patients interested in the company products.
  • Guide customers throughout the ordering process and offer technical support.
  • Manage the device inventory and liaise with our manufacturing department to ensure that our stock levels are adequate to the needs of the local market
  • Stock maintenance including organising import and export, stock level reporting
  • Organising of travel & accommodation for both staff and customers to UK and International events
  • Organisation and management of travel for attendees to Masterclass/educational events (both national and international)
  • Marketing Events organiser for exhibitions & meetings
  • Organisation and booking of congress events including transportation of exhibition stands and material, liaising with event administrator and Logistics Company and associated travel and accommodation
  • Ensuring UK stock levels of marketing materials and listed, monitored and maintained.
  • Work with the marketing team to help in the creation of marketing collateral.
  • Record marketing expenses and create detailed reports. Accurately process and administrate customer quotations and contracts
  • Liaising with hospital contacts regarding stock and purchase orders, raising quotations
  • Minute taking
  • Maintenance of marketing budget tracker (MS Exel)
  • Maintenance of sales tracker (MS Exel)
  • Diary management (MS Outlook & CRM)
  • Expense Reporting (MS Exel)
  • Proof reading documentation of a medical nature including medical papers and website material
  • Organisation of team meetings
  • New starter industry credential checking
  • Post and stationary Maintenance contracts
  • Liaising with appropriate site contact and engineers with regards to maintenance of medical device/company equipment
  • Support Product Specialist with Sales Opportunities when needed
  • E-mail campaigns
  • Support the sales force by identifying and contacting potential leads using cold calling techniques delivered via email and telephone.
  • HR admin support to UK and head Office in Italy
  • CRM updates


  • Highly Proficient in MS Office with expertise in Microsoft Word, Microsoft Excel and Power Point
  • High level of customer service
  • Exceptional communication skills both written and verbal
  • Superior organisation skills, with the ability to work to deadlines
  • Sage experience preferred
  • Excellent time management skills ensuring a high level of productivity
  • Attention to detail and a high degree of accuracy
  • Ability to work autonomously with minimum supervision
  • Takes ownership for tasks
  • Communicative at all levels
  • Pro active approach

This is a full time role working 37.5 per week paying a salary of £24375!

Interested? Send your CV to Emma at EM Recruiting TODAY!

To apply for this job email your details to emma@emrecruiting.co.uk.