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Renewals Advisor

£19,200 + Bonus

Renewals Advisor

Our client based in central Harrogate is currently recruiting for Sales and Renewals Advisors

  • Harrogate


Our client based in central Harrogate is currently recruiting for Sales and Renewals Advisors to join their team on a full time, permanent basis!

You will be working in a supportive, fast paced and fun environment for a company that invests in their people and their wellbeing.

Your duties will include:

  • You will answer inbound calls from new and existing customers wishing to ask questions or purchase/renew their Personal Lines insurance.
  • You will also be making outbound calls to follow up on warm leads generated from online aggregator sites, or from existing customers in regards to renewing their policy.
  • Whilst doing this you will be offering a market leading standard of customer service, and complying with Treating Customers Fairly (TCF) guidelines in line with Financial Conduct Authority (FCA) requirements.
  • You’ll be working in a target driven environment with KPI’s to work towards in sales, retention, maximising profit per case, up-selling and cross selling.

Hours will be – Monday to Friday, 09:00 to 17:30 and one in every 3 Saturdays 09:00 to 13:00

This role will be full time office based Basic salary up to £19,200 per annum depending on experience

The ideal candidate will be an effective communicator, who is able to build rapport with customers and provide a superior customer service experience. You should be enthusiastic, dynamic and motivated to promote Jigsaw’s brand and products in order to identify and convert sales opportunities. You should be an organised individual, who is able to multi task and work efficiently with complex product information whilst maintaining attention to detail. 

We want to support you and your career aspirations, while ensuring you’re always well looked after. At Jigsaw Insurance we offer:

  • Hybrid working
  • Flexible dress code
  • Profit share scheme
  • Contributory pension scheme
  • Life insurance benefit (4 x annual salary)
  • Access to employee perks portal
  • Free breakdown cover
  • Employee discounts
  • Increased holiday entitlement with length of service
  • Excellent opportunities for career development
  • Training and development opportunities via the Jigsaw Academy – we offer on the job training, personal development, coaching & mentoring, combined with qualifications specific to each role, such as Chartered Insurance Institute Learning, and professional development
  • Opportunity to complete an apprenticeship
  • Employee assistance programme
  • In-house wellbeing team
  • Free annual eye test
  • Company/team social events
  • Cycle to work scheme
  • Access to £500 employee referral scheme

Interested? Email your CV to Emma at EM Recruiting TODAY!

To apply for this job email your details to emma@emrecruiting.co.uk.