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Temp Customer Service

£9 + overtime

Temp Customer Service

Our client, based in Melmerby is looking to recruit a number of Temporary Customer Service Advisors with an immediate start to work up until the end of the year!

  • Ripon, Melmerby

Description

Our client, based in Melmerby is looking to recruit a number of Temporary Customer Service Advisors with an immediate start to work up until the end of the year!

Hours will be between Monday – Friday 8am – 6pm with overtime available on a weekend, our client can consider part time and full time applicants for these positions!

Main duties include:

  • Understanding the full range of products and services so as to respond to customer enquiries, provide information and support promotional campaigns.
  • Provide an excellent level of customer support.
  • Effectively utilise the in-house automated information systems.
  • To build relationships to win support for the benefit of the business.
  • Work successfully with others – valuing and utilising the different skills of colleagues across the organisation.
  • Communicating clearly and concisely, promoting free-flowing communication.
  • Identify and escalate priority issues.
  • Follow up customer calls/emails, where necessary.

Requirements:

  • GCSEs to include Maths & English at or above grade C/4 or equivalent.
  • Excellent keyboard and typing skills
  • Strong computer skills including Microsoft Office.
  • Ability to work to strict deadlines.
  • Customer facing background.
  • Strong organisational and inter-personal skills.
  • Ability to keep calm in stressful situations.
  • Meticulous attention to detail.
  • Excellent communication and collaboration skills with the ability to communicate effectively at all levels within organisations.
  • Ability to work independently and as part of a larger team.
  • Flexibility around working hours especially in the weeks leading to key holidays.
  • To be well organized and self-motivated.
  • Positive attitude.
  • Keen and willing to learn while developing new and existing skills.

Our client will be offering an hourly rate of £9/hour with overtime at £13.50/hour.

Please apply today and send your CV to Emma at EM Recruiting!

To apply for this job email your details to emma@emrecruiting.co.uk.